How do I pay for my order?

As soon as you have filled out the payment page, you must agree to the general terms and conditions in order to proceed to the payment page. We accept a variety of payment methods.

Which payment methods are available?

We offer the following payment options:

Credit card
Sofort Banking

Is it safe to order online?

We take your online safety extremely seriously. Personal and payment information is safe and no data is sent without encryption. Protecting your information is our highest priority. All orders are sent using a secure Internet connection via SSL (Secure Sockets Layer) encryption and other measures.

What is a CVC/CVV/CID?

The credit card security code (CVC/CVV/CID) is and extra three or four figure security code which is printed (not in relief) on the front or back of your card. The CVC/CVV/CID is in extra security measure to ensure that you are actually using your own credit card.

When is the payment deducted?

If your card is authorised, the payment will be charged directly and you will receive an email with a confirmation that your order has been successfully processed. Only orders that have been paid for will be processed. We do not charge any costs (later) for failed payment transactions.

How can I check whether my order has been processed successfully?

As soon as your order has been processed you will receive a confirmation email. If you do not receive this email, please contact our customer service.